Frequently asked questions

Quick answers for private parking appeals in England & Wales. For step-by-step guidance see How to appeal.

Does this work for council PCNs?

No. This tool is for private parking tickets only (retail parks, supermarkets, gyms). Council PCNs have a different process.

Do I have to be the driver to appeal?

You can appeal as the registered keeper. If your notice came by post from ANPR, check the POFA 14-day timing.

What evidence should I include?

See the evidence checklist—signage photos, payments, machine/app issues, Blue Badge if relevant.

What happens if the operator rejects my appeal?

Use your code to escalate: POPLA (BPA) or IAS (IPC).

How does the £1 letter generator work?

Answer five questions → pay £1 → get a tailored letter to copy/print. Start now.

Do you store my personal data?

Minimal data in the MVP. Payments handled by Stripe. See Privacy.

Can I get a refund?

Letters are delivered instantly, so fees are generally non-refundable (except where required by law). If a payment error occurred, email support with your Stripe receipt.

How do I send the letter?

Use the operator’s portal or email on your ticket, attach your evidence, and keep a copy. If rejected, escalate with your POPLA/IAS code.

Ready?

Generate your first appeal letter now.

Information only — not legal advice.